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I have questions about shipping.
Our shipping is a 5-8 business day shipping service for all orders to the contiguous United States. Shipments to Hawaii and Alaska do not have a guaranteed delivery speed due to possible delays across the water. Business days are calculated as Monday-Friday, excluding holidays. Orders will typically ship within 1 business day!
You can now reach us by phone Monday-Friday between 10am and 4pm PST (excluding holidays) at 619-273-0667 or by email at support@calmingco.com
If for any reason you are not satisfied with our products, you are covered under our 60-day money back guarantee. Any first order up to 1 bag (15 sticks), opened or unopened, is eligible for a full refund. All other unopened bags within 60 days of delivery are eligible for a full refund minus a return/restocking fee of $5.95. To request a return, please click here.
How does Ü Relax work?
Each of our products have the option to purchase a pack of 15 sticks, 30 sticks, or 60 sticks.
Due to our clinically-backed dosages, we don’t recommend taking more than 2 total servings of any of our products within a 24-hour period.
Our blends consist of our proprietary formula to help prevent competitors from easily copying us. While we can’t share the exact amount of each active ingredient, we can share that we use a 30% kavalactone standardized extract with a clinically backed dosage. Read more about Kava dosages here.
We don’t know of any drug tests looking for Kava or any of the other ingredients in our formulas, however, we cannot guarantee that none do, especially since we don’t know what each test looks for.
While Ü Relax and Ü Sleep do have similar ingredients, Ü Sleep was specifically developed to help with sleep. Many of our customers still use Ü Relax to help them sleep better, but Ü Sleep contains additional active ingredients to help you fall asleep quicker and stay asleep longer. These include GABA, inositol, and a microdose of melatonin.
We use Allulose and Stevia Reb-M, a zero calorie, low glycemic sweetener, making it more suitable for people monitoring their blood sugar.
Tell me about my order...
Absolutely! You can log in to your subscription through our Manage Subscription page and the frequency option will be available to change. If further assistance is needed, you can contact us for help!
At this time, we are not partnered with any retailers, so we are only available directly on our website.
If you are having trouble logging into your subscription, there may be a few reasons:
- You may be trying to login to our main website, on which you might not have an account set up. You’ll need to access your subscription by having a one-time-use login code sent to you here.
- A different email was used on the original order that started the subscription. Please try any alternative emails that may have been used, including any emails attached to your Paypal account, if used.
- The email used to place the order may have had a typo in it, in which case, we will need to help get your account link sent to you. Please use our Contact Us page and let us know the issue. Please include the shipping address used on your order, as that should help us find that order in our system.
Of course! You can use your one-time-use link to get into your subscription to cancel or modify at any time!